Resource Centre For
Independent Hotel Owners:
Training, Tools & Community
Free blueprint, expert courses, toolkits, podcasts, and support
—everything you need to launch, manage, and grow your independent hotel.
Knowledge Is Gold…
Running an independent hotel has never been more demanding.
Guest expectations change. Systems evolve. And owners are expected to make the right decisions every day—often without clear guidance.
That’s why knowledge matters.
When hotel owners understand what actually drives operations, guest experience, and long-term success, decisions become simpler and stress drops. The right knowledge helps you adapt faster, avoid costly mistakes, and stay in control as the industry shifts.
For independent hotel owners, knowledge isn’t optional.
It’s the foundation for confidence, clarity, and a business that works.

The Hotel Owner’s Roadmap: 90 Days to More Bookings, More Time, & Less Stress
For hotel owners craving expertise in hospitality management, revenue optimization, hotel marketing, and guest experience, The course offers the clarity, tools, and insider knowledge you need to build a standout property.
This course gave me clarity, not just confidence.
A Practical Guide for Independent Hoteliers
Available in PDF, Paperback & Audiobook
Running an independent hotel is harder than ever. Rising costs, staffing challenges, OTA dependence, and guest expectations can quickly take over.
This book by Gerry MacPherson gives you practical, real-world strategies to run a smoother, more profitable hotel—without the overwhelm.
You’ll Learn How To:
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Improve daily hotel operations
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Increase direct bookings and reduce OTA reliance
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Strengthen guest experience and loyalty
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Use modern hotel marketing with confidence
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Lead your hotel with clearer systems and less stress
Perfect for current and aspiring hotel owners, managers, and independent hoteliers.
This isn’t a one-time read—it’s a long-term hotel management resource you’ll return to again and again.
Gerry MacPherson
Founder Hotelier Helpcast
Gerry MacPherson helps independent hoteliers simplify operations, improve direct bookings, and build businesses that are profitable, sustainable, and enjoyable to run. Through Hotelier Helpcast, he shares practical tools and honest advice grounded in real-world experience.
How to Spot Hotel Burnout Before It Wrecks Your Property-108
How Can Small Guest Experience Changes Boost Hotel Reviews?-107
How to Tell If Hotel Stress Is the Business — Not You-106
How Can You Use Pre-Stay Emails to Wow Your Guests?-105
A Year in Review 2025: Hotel Wins, Lessons & What’s Next-104
7 Small Hotel Touches That Leave Big Impressions in Your Hotel-103
