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Read more about the article How to Handle Guest Complaints in a Hotel-139

How to Handle Guest Complaints in a Hotel-139

  • Post author:Gerry MacPherson
  • Post category:Hotelier Helpcast/Guests
  • Post comments:0 Comments
  • Post last modified:September 4, 2026

Learning how to handle guest complaints in a hotel can stop a small problem becoming a bad review and give your team a clear way to restore the guest's confidence.…

Continue ReadingHow to Handle Guest Complaints in a Hotel-139
Read more about the article Hotel Review Response Examples: How to Reply Like a Pro-138

Hotel Review Response Examples: How to Reply Like a Pro-138

  • Post author:Gerry MacPherson
  • Post category:Hotelier Helpcast/Guests/Reviews
  • Post comments:0 Comments
  • Post last modified:August 27, 2026

Your review reply may be winning or losing the next booking A good hotel review response does more than answer the guest who wrote it. It gives the next person…

Continue ReadingHotel Review Response Examples: How to Reply Like a Pro-138
Read more about the article How to Get More Hotel Reviews: 5 Simple Ways to Earn 5 Five-Star Reviews-137

How to Get More Hotel Reviews: 5 Simple Ways to Earn 5 Five-Star Reviews-137

  • Post author:Gerry MacPherson
  • Post category:Guests
  • Post comments:0 Comments
  • Post last modified:August 21, 2026

How to Get More Hotel Reviews: 5 Simple Ways to Earn 5 Five-Star Reviews-137 If you're wondering how to get more hotel reviews, the answer isn't simply asking more guests…

Continue ReadingHow to Get More Hotel Reviews: 5 Simple Ways to Earn 5 Five-Star Reviews-137
Read more about the article Hotel Guest Communication: 7 Mistakes Costing You Five-Star Reviews-136

Hotel Guest Communication: 7 Mistakes Costing You Five-Star Reviews-136

  • Post author:Gerry MacPherson
  • Post category:Hotelier Helpcast/Guests
  • Post comments:0 Comments
  • Post last modified:August 10, 2026

Hotel guest communication can be the difference between a guest leaving delighted and leaving quietly disappointed. Small communication mistakes can damage guest satisfaction and hotel reviews even when almost everything…

Continue ReadingHotel Guest Communication: 7 Mistakes Costing You Five-Star Reviews-136
Read more about the article Hotel Guest Communication: 7 Ways to Improve Guest Experience-135

Hotel Guest Communication: 7 Ways to Improve Guest Experience-135

  • Post author:Gerry MacPherson
  • Post category:Hotelier Helpcast/Guests
  • Post comments:0 Comments
  • Post last modified:August 10, 2026

Better hotel guest communication can improve the guest experience before a traveller even reaches your front door. Clear, timely messages reduce confusion, build trust, and help independent hotels turn ordinary…

Continue ReadingHotel Guest Communication: 7 Ways to Improve Guest Experience-135
Read more about the article 5 Ways to Make Hotel Guests Feel Special (Without Spending More)-134

5 Ways to Make Hotel Guests Feel Special (Without Spending More)-134

  • Post author:Gerry MacPherson
  • Post category:Hotelier Helpcast/Guests
  • Post comments:0 Comments
  • Post last modified:July 28, 2026

Want to improve your hotel guests experience without spending thousands on renovations or luxury extras? The truth is, the little things often leave the biggest impression, and they can help…

Continue Reading5 Ways to Make Hotel Guests Feel Special (Without Spending More)-134
Read more about the article How to Improve a Hotel Guest Experience: 7 Simple Ways to Create Memorable Guest Stays-133

How to Improve a Hotel Guest Experience: 7 Simple Ways to Create Memorable Guest Stays-133

  • Post author:Gerry MacPherson
  • Post category:Hotelier Helpcast/Guests
  • Post comments:0 Comments
  • Post last modified:July 28, 2026

  How to Improve a Hotel Guest Experience  Ever feel like you're doing everything you can for your guests, yet your reviews still don't reflect the effort? . You're not…

Continue ReadingHow to Improve a Hotel Guest Experience: 7 Simple Ways to Create Memorable Guest Stays-133
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Hotelier Helpcast

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Recent Posts

  • How to Handle Guest Complaints in a Hotel-139
    How to Handle Guest Complaints in a Hotel-139
    September 8, 2026/
    0 Comments
  • Hotel Review Response Examples: How to Reply Like a Pro-138
    Hotel Review Response Examples: How to Reply Like a Pro-138
    September 1, 2026/
    0 Comments
  • How to Get More Hotel Reviews: 5 Simple Ways to Earn 5 Five-Star Reviews-137
    How to Get More Hotel Reviews: 5 Simple Ways to Earn 5 Five-Star Reviews-137
    August 25, 2026/
    0 Comments
  • Hotel Guest Communication: 7 Mistakes Costing You Five-Star Reviews-136
    Hotel Guest Communication: 7 Mistakes Costing You Five-Star Reviews-136
    August 18, 2026/
    0 Comments
  • Hotel Guest Communication: 7 Ways to Improve Guest Experience-135
    Hotel Guest Communication: 7 Ways to Improve Guest Experience-135
    August 11, 2026/
    0 Comments

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