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Read more about the article Are You Working On Your Hotel Business or Just In It?-109

Are You Working On Your Hotel Business or Just In It?-109

  • Post author:Gerry MacPherson
  • Post category:Hotelier Helpcast/Operations
  • Post comments:0 Comments
  • Post last modified:February 17, 2026

Running your hotel shouldn’t feel like treading water with bricks in your pockets. In this episode, I’ll show you how hotel owners can regain control of their hotel business without…

Continue ReadingAre You Working On Your Hotel Business or Just In It?-109
Read more about the article How to Spot Hotel Burnout Before It Wrecks Your Property-108

How to Spot Hotel Burnout Before It Wrecks Your Property-108

  • Post author:Gerry MacPherson
  • Post category:Hotelier Helpcast/Operations
  • Post last modified:February 9, 2026

Hotel burnout doesn’t show up with fireworks, it shows up with forgetfulness.I’m going to share the subtle signs and what to do about them before they become a breakdown. 🎥…

Continue ReadingHow to Spot Hotel Burnout Before It Wrecks Your Property-108
Read more about the article How Can Small Guest Experience Changes Boost Hotel Reviews?-107

How Can Small Guest Experience Changes Boost Hotel Reviews?-107

  • Post author:Gerry MacPherson
  • Post category:Hotelier Helpcast/Guests
  • Post last modified:February 2, 2026

You don’t need a doctorate degree in phycology to design a plan for your guests. Simple moments shape lasting impressions. I’m going to share how to change your guest experience…

Continue ReadingHow Can Small Guest Experience Changes Boost Hotel Reviews?-107
Read more about the article How to Tell If Hotel Stress Is the Business — Not You-106

How to Tell If Hotel Stress Is the Business — Not You-106

  • Post author:Gerry MacPherson
  • Post category:Hotelier Helpcast/Operations
  • Post last modified:January 27, 2026

Feeling stretched doesn’t mean you’re failing as an owner. I want to help owners stop personalising structural pressure. Why Hotel Ownership Feels Overwhelming Today If this feels familiar, you’re not…

Continue ReadingHow to Tell If Hotel Stress Is the Business — Not You-106
Read more about the article How Can You Use Pre-Stay Emails to Wow Your Guests?-105

How Can You Use Pre-Stay Emails to Wow Your Guests?-105

  • Post author:Gerry MacPherson
  • Post category:Hotelier Helpcast/Marketing
  • Post last modified:January 20, 2026

Your guest experience doesn’t start at check-in—it starts in their inbox. In this episode, I’ll share how to write pre-stay emails that feel personal and polished. You’ve got one shot…

Continue ReadingHow Can You Use Pre-Stay Emails to Wow Your Guests?-105
Read more about the article A Year in Review 2025: Hotel Wins, Lessons & What’s Next-104

A Year in Review 2025: Hotel Wins, Lessons & What’s Next-104

  • Post author:Gerry MacPherson
  • Post category:Hotelier Helpcast
  • Post last modified:January 10, 2026

Looking to build on your 2025 success? Discover how smart hoteliers plan for even better results in 2026. Before we dive in—don’t forget to subscribe and tap that bell so…

Continue ReadingA Year in Review 2025: Hotel Wins, Lessons & What’s Next-104
Read more about the article 7 Small Hotel Touches That Leave Big Impressions in Your Hotel-103

7 Small Hotel Touches That Leave Big Impressions in Your Hotel-103

  • Post author:Gerry MacPherson
  • Post category:Hotelier Helpcast/Guests
  • Post last modified:January 8, 2026

Small gestures make big waves—discover the hotel touches that guests never forget. In this episode, I’ll reveal 7 small hotel touches that elevate your guest experience instantly. If you’re keen…

Continue Reading7 Small Hotel Touches That Leave Big Impressions in Your Hotel-103
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About Me

About Me

Hotelier Helpcast

Supporting independent hotel owners with practical training, proven systems, and strategic tools to boost bookings, streamline operations, and create memorable guest experiences, all while helping you run your property with more confidence and less stress.

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Recent Posts

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    How to Fix Hotel Bookings, Time, and Stress With the 3 Fixes Framework-123
    May 20, 2026/
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  • How to Stop Losing Guests at the Front Desk (Even When Complaints Keep Coming)-122
    How to Stop Losing Guests at the Front Desk (Even When Complaints Keep Coming)-122
    May 14, 2026/
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  • How Do You Stop Your Front Desk Running Your Hotel?-121
    How Do You Stop Your Front Desk Running Your Hotel?-121
    May 7, 2026/
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  • Why Do Properties Struggle Without Hotel Systems (And How to Take Back Control)?-120
    Why Do Properties Struggle Without Hotel Systems (And How to Take Back Control)?-120
    April 30, 2026/
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  • Why Do Independent Hotel Owners Feel Behind All the Time?-119
    Why Do Independent Hotel Owners Feel Behind All the Time?-119
    April 23, 2026/
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