Wondering how loyalty programs can boost your independent hotel’s bottom line? You’re not alone! Learn the key strategies from Mark Ross Smith, CEO and co-founder of Loyalty Data Co., that…
Are you an independent hotel struggling to stand out on crowded online travel platforms? This episode gives clear advice on how to shine on OTAs and boost your bookings. If…
Wondering if that crack in the wall means your property is on the brink of collapse? Relax, Bob Brown has you covered. In the interview, Bob reveals what to look…
Updating your hotels amenities might be the missing piece to improving satisfaction and driving great guest reviews. This episode will guide you through practical steps for upgrading and maintaining the…
Have you ever wondered how connecting with local businesses could transform your hotel’s reputation and guest experience? In this episode, I’ll share the steps you can take to build valuable…
Language Does Not Have To Be A Barrier at Your Hotel. You’ll learn practical tips, from tech tools to staff training, to ensure smooth communication with guests from all language…
Are you doing enough to welcome guests with health conditions or impairments? Find out how simple changes can make a big impact. Owning a hotel is about creating…