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Read more about the article How To Define Your Hotel Concept & Attract The Right Guests-061

How To Define Your Hotel Concept & Attract The Right Guests-061

  • Post author:Gerry MacPherson
  • Post category:Hotelier Helpcast/Operations
  • Post last modified:February 25, 2025

  Are you ready to take the leap and start or transform your hotel business? Whether you're an aspiring hotelier or a seasoned owner, The Hotel Owner’s Roadmap: Start, Manage,…

Continue ReadingHow To Define Your Hotel Concept & Attract The Right Guests-061
Read more about the article Top Tips for Developing a Standout Hotel Concept in 2025-060

Top Tips for Developing a Standout Hotel Concept in 2025-060

  • Post author:Gerry MacPherson
  • Post category:Hotelier Helpcast/Operations
  • Post last modified:February 18, 2025

So, you’re dreaming of owning a hotel—or maybe you already do, but you're looking for ways to fine-tune operations, boost profits, and create an experience that keeps guests coming back.…

Continue ReadingTop Tips for Developing a Standout Hotel Concept in 2025-060
Read more about the article Building a Strong Foundation: Essential Insights For Hotel Success-059

Building a Strong Foundation: Essential Insights For Hotel Success-059

  • Post author:Gerry MacPherson
  • Post category:Hotelier Helpcast/Operations
  • Post last modified:February 13, 2025

So, you’re dreaming of owning a hotel—or maybe you already do, but you're looking for ways to fine-tune operations, boost profits, and create an experience that keeps guests coming back.…

Continue ReadingBuilding a Strong Foundation: Essential Insights For Hotel Success-059
Read more about the article How Can Hotels Boost Guest Satisfaction in Today’s Changing Landscape?-058

How Can Hotels Boost Guest Satisfaction in Today’s Changing Landscape?-058

  • Post author:Gerry MacPherson
  • Post category:Hotelier Helpcast/Guests
  • Post last modified:January 14, 2026

With guest satisfaction slipping, here’s how hotels can create experiences that guests remember and rave about. As COVID19 restrictions eased globally, cash-strapped property owners welcomed a return to business. Yet,…

Continue ReadingHow Can Hotels Boost Guest Satisfaction in Today’s Changing Landscape?-058
Read more about the article What Makes Hotel Emporium a Leader in Sustainable Hospitality?-057

What Makes Hotel Emporium a Leader in Sustainable Hospitality?-057

  • Post author:Gerry MacPherson
  • Post category:Hotelier Helpcast/Amenities
  • Post last modified:November 11, 2024

Are you ready to lead the pack in eco-friendly hospitality? Hotel Emporium’s Andy De Silva’s innovations might be just what you need.  In the ever-evolving world of hospitality, it takes…

Continue ReadingWhat Makes Hotel Emporium a Leader in Sustainable Hospitality?-057
Read more about the article How Can Independent Hotels Build a Profitable Loyalty Program?-056

How Can Independent Hotels Build a Profitable Loyalty Program?-056

  • Post author:Gerry MacPherson
  • Post category:Hotelier Helpcast/Loyalty Programs
  • Post last modified:October 10, 2024

Wondering how loyalty programs can boost your independent hotel’s bottom line? You’re not alone! Learn the key strategies from Mark Ross Smith, CEO and co-founder of Loyalty Data Co., that…

Continue ReadingHow Can Independent Hotels Build a Profitable Loyalty Program?-056
Read more about the article How Can Independent Hotels Maximise Exposure On OTAs?-055

How Can Independent Hotels Maximise Exposure On OTAs?-055

  • Post author:Gerry MacPherson
  • Post category:Hotelier Helpcast/Marketing
  • Post last modified:September 13, 2025

Are you an independent hotel struggling to stand out on crowded online travel platforms?  This episode gives clear advice on how to shine on OTAs and boost your bookings.  If…

Continue ReadingHow Can Independent Hotels Maximise Exposure On OTAs?-055
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About Me

About Me

Hotelier Helpcast

Supporting independent hotel owners with practical training, proven systems, and strategic tools to boost bookings, streamline operations, and create memorable guest experiences, all while helping you run your property with more confidence and less stress.

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Recent Posts

  • The Psychology of the Hotel Repeat Guests: What Really Brings Them Back?-110
    The Psychology of the Hotel Repeat Guests: What Really Brings Them Back?-110
    February 19, 2026/
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  • Are You Working On Your Hotel Business or Just In It?-109
    Are You Working On Your Hotel Business or Just In It?-109
    February 12, 2026/
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  • How to Spot Hotel Burnout Before It Wrecks Your Property-108
    How to Spot Hotel Burnout Before It Wrecks Your Property-108
    February 5, 2026/
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  • How Can Small Guest Experience Changes Boost Hotel Reviews?-107
    How Can Small Guest Experience Changes Boost Hotel Reviews?-107
    January 29, 2026/
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  • How to Tell If Hotel Stress Is the Business — Not You-106
    How to Tell If Hotel Stress Is the Business — Not You-106
    January 22, 2026/
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