Hospitality Resources to Boost Occupancy, Streamline Ops, and Elevate Guest Experience

Practical templates, checklists, and toolkits built from decades of on-site hotel inspections and real guest feedback.

Free downloads via email. Instant access to paid resources.

  • Decades of inspections
  • Thousands of site visits
  • Insights from hundreds of thousands of guests
FREE RESOURCES GRID

Free Downloads

Independent Hotel Pricing Calculator

Price right in every season—align rates to demand and costs.

  • Seasonality and event-based inputs
  • Clear base rate and tiering model
  • 10‑minute quick-start guide

Free • Sheet + PDF

Get Free Access

12‑Month Revenue Management Calendar

Plan demand, promos, and pacing month by month.

  • Demand drivers and booking window cues
  • Min/max stay prompts by season
  • Events/seasonality checklist template

Free • PDF + Google Sheet

Get Free Access

Front Desk SOP Starter Pack

Faster check-ins, higher upgrades, consistent recovery.

  • Check-in flow with quality checkpoints
  • Upsell scripts (late checkout, upgrades, add-ons)
  • Complaint recovery flow (LEARN model)

Free • PDF/Docs

Get Free Access

Housekeeping QC Checklist + Turnover Timer

Cleaner rooms, fewer re-cleans, predictable staffing.

  • Room-by-room QC checklist
  • Turnover timing tracker and benchmarks
  • Restock standards for linens/amenities

Free • PDF/Sheet

Get Free Access

Website Conversion Checklist for Direct Bookings

Turn lookers into bookers on your own site.

  • Above-the-fold essentials and trust drivers
  • Offer + CTA framework
  • Review and policy placement best practices

Free • PDF

Get Free Access
PAID RESOURCES GRID COURSE CROSS-PROMO BAND

Want a complete system, not just templates?

The Hotel Owner’s Roadmap: 90 Days to More Bookings, More Time, and Less Stress.

  • Weekly action plan and video lessons
  • Templates that match the course
  • Community support and accountability
Explore the Course
FAQ

Frequently Asked Questions

Who are these resources for?

Independent hotel owners and managers, boutique properties, B&Bs, and small groups.

How do the free downloads work?

Enter your email and we’ll send a secure link. You’ll also see an instant download button on the success page.

What’s the license?

Single-property license. For multi-property or group licenses, contact us.

What’s your refund policy?

Digital resources: 7‑day satisfaction guarantee. If it’s not useful, reply to your receipt and we’ll help.

Do these connect with your course?

Yes—several resources plug directly into the Hotel Owner’s Roadmap.

Can I use these with my PMS/Channel Manager?

Yes—resources are platform-agnostic and designed to complement leading PMS and RMS tools.

FINAL CTA

Start with the Free Pricing Calculator

Set baseline rates today and level up with the Revenue Management Toolkit when you’re ready.