Hotel Resources to Boost Occupancy, Streamline Ops, and Elevate Guest Experience

Welcome to the Hotelier’s Resource Vault

Running an independent hotel shouldn’t mean reinventing the wheel—or going it alone. Here, you’ll find the exact tools, checklists, and pro systems used by top-performing properties to boost bookings, streamline operations, and wow every guest—without big-brand budgets or corporate red tape.

Whether you’re looking for a quick win or a complete game changer, this is your one-stop shop for:

  • Free, ready-to-use downloads to solve today’s challenges
  • Proven toolkits and playbooks to accelerate your results
  • Practical, step-by-step guides you can roll out with your team—immediately

Every resource is built for real-world hospitality, designed to save you time, cut stress, and help your property stand out in a crowded market.

Don’t just keep up—get ahead. Explore the vault below, grab what you need, and start seeing results tonight.</B.

 

Free Downloads

Revenue • Pricing

Independent Hotel Pricing Calculator

Price right in every season—without spreadsheets getting the better of you. This practical calculator helps you align room rates to demand and costs, build tiers with confidence, and publish numbers your team can stand behind.

  • Seasonality & event-based inputs: adjust for peaks, troughs, and compression dates in seconds.
  • Clear base rate & tiering model: set BAR, member, advance purchase, and package ladders consistently.
  • 10-minute quick-start guide: get from zero to live rates over a coffee break.

FREE

Google Sheet + PDF

Planner • Hotel Revenue

12 Month Revenue Management Calendar

Plan demand, promos, and pacing month by month—without guesswork. This practical calendar gives you timely prompts so you can adjust rates, restrictions, and offers before the market moves.

  • Demand drivers & booking window cues: spot when to open, hold, or push rates.
  • Min/Max stay prompts by season: apply stay controls that protect high-value dates.
  • Events & seasonality checklist template: never miss a compression opportunity.

FREE

PDF + Google Sheet

After download, get 15% off the Revenue Management Toolkit for 24 hours with code RESOURCE15.

 

Operations • Front Office

Front Desk SOP Starter Pack

Get your front desk running like clockwork. This starter pack gives your team everything they need for faster check-ins, higher upgrades, and consistent guest recovery—no more guesswork, just great service every time.

  • Check-in flow with quality checkpoints: ensure a smooth, guest-focused arrival experience.
  • Upsell scripts: confidently boost revenue with late checkouts, upgrades, and add-ons.
  • Complaint recovery flow (LEARN model): turn unhappy guests into loyal advocates.

FREE

PDF + Google Docs

Operations • Housekeeping

Housekeeping QC Checklist + Turnover Timer

Cleaner rooms, fewer re-cleans, predictable staffing—this free pack helps you tighten your housekeeping standards and track team performance without the chaos. Perfect for ensuring every guest walks into a spotless, ready-to-impress room.

  • Room-by-room QC checklist: standardise inspections for consistent quality.
  • Turnover timing tracker & benchmarks: manage efficiency and forecast staffing needs.
  • Restock standards for linens & amenities: maintain readiness and reduce waste.

FREE

PDF + Google Sheet

Marketing • Direct Bookings

Website Conversion Checklist for Direct Bookings

Turn lookers into bookers on your own site. This simple yet powerful checklist helps you fine-tune your hotel website to convert more visitors into direct reservations—no extra commission, no tech overwhelm, just smart structure and trust-driven design.

  • Above-the-fold essentials & trust drivers: capture attention and confidence instantly.
  • Offer + CTA framework: craft irresistible calls to action that inspire bookings.
  • Review & policy placement best practices: position credibility and clarity where it matters most.

FREE

PDF Download